Find computer help and IT support jobs
Looking for new clients for computer help, IT support or device setup?
On Tyoon, individuals and businesses can post tasks related to computers, phones, internet connections, software and information security. As a service provider you can browse open tasks, choose assignments that fit your skills, and send the customer your own offer. The task can be carried out at the customer’s location, at the service provider’s premises, or remotely, depending on the kind of help the customer needs.
Tyoon suits independent IT specialists, computer technicians, technical support professionals, light entrepreneurs, sole traders and small and larger IT companies.
Registration is free and there is no monthly fee.
Important
Tyoon is not a staffing agency and does not act as an employer. Our service is intended for independent contractors and companies looking for self-employed work orders — not job vacancies through recruitment agencies.
What computer help tasks are posted on Tyoon?
Customer needs can range from solving a single device problem to setting up a new device or providing ongoing IT support for a business.
Tasks posted on Tyoon can include, for example:
- • setting up and installing a computer
- • speeding up a slow computer
- • installing or updating an operating system
- • installing and updating software
- • installing a printer or other peripheral device
- • setting up a phone or tablet
- • transferring data from an old device to a new one
- • setting up an internet connection and Wi-Fi network
- • removing malware and viruses
- • backing up data
- • recovering data
- • improving information security
- • setting up email and cloud services
- • connecting a home network and smart devices
- • IT support for small businesses
- • remote support for computer problems
- • recycling old devices and wiping data
- • other practical tasks related to computers and devices
You decide which tasks to respond to. You do not have to take on tasks that do not suit your skills, availability or operating area.
Who are computer help and IT support jobs for?
Tasks posted through Tyoon can suit both individual IT specialists and larger IT companies.
The service may suit you if:
- • you offer computer and device installation and maintenance services
- • you work as an independent technical support specialist
- • you want to find more regular clients
- • you can help customers use phones, tablets and other devices
- • you can solve internet connection and Wi-Fi network problems
- • you can install and update software
- • you can remove malware and improve security
- • you offer data recovery or backup services
- • you offer IT support to small businesses
- • you are looking for individual jobs in addition to current clients
Tyoon is not an employer or staffing agency. Customers post tasks on the service that independent service providers and companies can send their own offers for.
Computer help for households
Individuals often need help using home computers, installing programs and solving small problems.
The customer may need help, for example, with:
- • setting up a new computer
- • speeding up a slow computer
- • installing an operating system
- • installing a printer or scanner
- • organising files and folders
- • setting up email
- • solving keyboard and mouse problems
- • general guidance on using a device
Before sending an offer, it is worth finding out the device model, operating system and what problem the customer wants to solve.
Phone and tablet help
Many customers need help setting up a smartphone or tablet and using it day to day.
The task may relate, for example, to:
- • setting up a new phone
- • transferring data from an old device to a new one
- • installing and updating apps
- • connecting email and cloud services
- • backing up photos and files
- • adjusting device settings
- • resolving screen or other functional issues
Tell the customer clearly which operating systems and device brands are within your expertise.
Internet and Wi-Fi help
Home and small office internet connections and wireless networks can have problems that the customer needs help with.
The task may include, for example:
- • installing and configuring a router
- • improving Wi-Fi coverage
- • connecting network devices to each other
- • finding the cause of a slow connection
- • securing the home network
- • connecting smart devices to the network
- • installing a network printer or other shared device
Make sure to state in your offer whether an on-site visit is needed or the problem can be solved remotely.
Installing and setting up software
Customers may need help installing new software, updating it, or learning how to use it.
The task may relate, for example, to:
- • installing and setting up office programs
- • installing accounting or invoicing software
- • setting up cloud services
- • installing video conferencing tools
- • managing software licences
- • guidance on using software
- • resolving compatibility issues
State in your profile which software and operating systems your expertise covers.
Computer cleaning and upgrades
An old or slow computer can often be made to run better through cleaning, upgrading or replacing components.
The task may include, for example:
- • replacing a hard drive or SSD
- • adding memory
- • cleaning dust from inside the computer
- • reinstalling the operating system
- • removing unnecessary programs
- • speeding up startup
- • checking the overall condition of the device
Tell the customer in advance which parts a potential upgrade requires and who provides them.
Removing malware and viruses
The customer’s computer or other device may have malware, a virus or another security issue that needs cleaning up.
The task may include, for example:
- • identifying and removing malware
- • installing antivirus software
- • fixing browser hijacking
- • removing suspicious programs
- • securing the device going forward
- • advising the user on safer usage
Be honest with the customer if data may have been compromised, and recommend changing passwords if needed. Always handle the customer’s data confidentially.
Data recovery and backup
Customers may need help recovering lost files or setting up regular backups.
The task may relate, for example, to:
- • recovering accidentally deleted files
- • rescuing data from a corrupted hard drive or memory card
- • setting up automatic backups
- • transferring data to a cloud service
- • organising photos and documents
Always handle the customer’s data confidentially, and do not promise to recover data if your skills or available tools are not sufficient for the task.
Security help for households and businesses
Both households and businesses may need help improving information security and ensuring data protection.
The task may include, for example:
- • setting up password management
- • enabling two-factor authentication
- • configuring a firewall and antivirus
- • securing a home or business network
- • reviewing security practices with the customer
- • checking software updates on devices
Do not claim to offer a comprehensive security audit or similar expert service unless you have the necessary skills and experience.
IT support for small businesses
Small businesses often need outside help maintaining computers, networks and software without an in-house IT department.
The task may include, for example:
- • setting up employees’ computers
- • maintaining the office network and printers
- • managing software updates
- • managing user accounts and access rights
- • resolving individual problem situations
- • providing regular remote support
- • preparing devices and credentials for new employees
Agree clearly with the customer whether you offer one-off help or ongoing IT support, and how quickly you can respond to possible issues.
Remote support or on-site help?
Some computer help tasks can be handled entirely remotely, while others require a visit to the customer or bringing the device to the service provider’s premises.
Remote support may suit, for example:
- • installing and configuring software
- • resolving operating system issues
- • removing malware
- • adjusting security settings
- • guidance and advice on usage
- • resolving simple network problems
An on-site visit may be needed, for example, in the following situations: physical device faults or component replacement setting up a new device or network on the premises situations where the device does not start or connect at all installing a network for several devices or an entire office State clearly in your offer whether travel costs are included in the price or charged separately.
Which business forms can offer services?
Tyoon can be used by service providers operating under different business forms. Each service provider is responsible for invoicing, taxes, insurance, business registrations and any permit and qualification requirements.
Light entrepreneur (kevytyrittäjä)
Light entrepreneurship can suit someone who wants to do individual computer help or IT support jobs and invoice their work through an invoicing service. Always check your invoicing service terms and make sure the service you plan to offer can be invoiced through it.
This option may suit you, for example, when:
- you work on the side
- you only take a few tasks per month
- you want to try offering services
- you offer services personally without employees
- you do small computer help or device setup jobs
Sole trader (Tmi)
A sole trader can suit an independent IT specialist, computer technician or an entrepreneur offering small-scale IT support. Tyoon can help you find new clients and supplement your current work calendar.
A sole trader service provider can, for example:
- find regular private and business clients
- offer service packages
- make agreements with business clients
- invoice customers directly
- build their own business profile and client base
- offer several complementary IT services
Limited company (Oy)
An IT support or computer maintenance company operating as a limited company can use Tyoon to find new clients and requests. The company can decide itself which tasks to send offers for.
The service may suit a company that has:
- several employees
- the ability to handle ongoing IT support for multiple clients
- business clients
- its own equipment and spare parts stock
- a wider operating area
- capacity for larger setup projects
- the ability to offer year-round security and maintenance services
General or limited partnership
A general partnership or limited partnership can also register on Tyoon as a service provider. This may suit, for example, a family business or a computer help or IT support service run jointly by several people.
How to find jobs on Tyoon
1. Create a service provider profile
Register as a service provider and describe what IT services you offer.
Add to your profile at least:
- your services
- your operating area
- your experience
- your availability
- languages you use
- your business form
- operating systems and devices you work with
- any training and certificates
2. Browse open tasks
Customers describe in the task the help they need, location, schedule and possible budget. Read the task description carefully and ask for more information if needed before confirming the price.
3. Send the customer an offer
Your offer should mention:
A good offer should state:
- proposed price
- hourly or fixed price
- when you can do the work
- estimated duration
- what is included in the service
- whether the task is handled remotely or on site
- whether possible spare parts are included in the price
- possible travel and additional costs
4. Agree the details and how data will be handled
When the customer accepts your offer, agree in writing on the scope of work, price, schedule, and how device and data access will be handled.
How is the service price formed?
The price of computer help and IT support services may be affected by, for example:
- • content and scope of the task
- • complexity of the problem
- • estimated duration of work
- • required spare parts or software licences
- • remote support or an on-site visit
- • travel costs
- • urgency
- • evening and weekend work
- • regularity of the service
- • need for special tools
If the cause of the problem is not known in advance, it is worth considering a separate diagnostic fee, after which a more precise repair quote is given. The offer should make clear whether work is charged by the hour or at a fixed price and what is included in the price.
What does using Tyoon cost?
Registering on Tyoon is free and there is no monthly fee.
You can browse open tasks and decide yourself which ones to send an offer for.
Tyoon charges the service provider a fee only on completed and finished tasks according to the current terms of use. If the customer does not choose your offer, no fee is charged.
Tips for a strong service provider profile
A good profile helps the customer assess your reliability and whether you suit their task.
Add to your profile:
- • a clear description of your services
- • your operating area
- • your experience and skills with operating systems and devices
- • whether you offer remote support, on-site work or both
- • company details
- • any training and certificates
- • your availability
- • your language skills
- • insurance details
- • any references
Keep your service description precise. Do not state that you offer, for example, data recovery or a comprehensive security audit if your skills or required qualifications are not sufficient for it.
Frequently asked questions
Start finding computer help and IT support jobs
Create a service provider profile and describe whether you offer computer help, phone and tablet help, internet connection setup, software support or security services.
You can browse customers’ posted tasks and send offers only for jobs that suit your skills, schedule and operating area.